Medicines Information Service

The Medicines Information Service (MIS) is a pharmacist-led service to assist patients and healthcare professionals use medicines safely and effectively.

The MIS provides current, evidence-based and practical medicines information to healthcare professionals and the general public by phone and email.


Provision of verbal and written information about: 

  • the safety of prescription and over-the-counter medicines (including complementary and alternative medicines), diagnostic agents  and everyday exposures during pregnancy and while breastfeeding 
  • medicines use in women’s health and neonates

Clinical inclusion

Our service provides medicines related information to the public and healthcare professionals.

Clinical exclusion

Non-medicines related enquiries.


Monday to Friday 9am to 4pm (except public holidays)

Urgent referral

Call or email Medicines Information Service